Note: Facebook’s “Download Tools” do not give you a copy of all data!
For a while now Facebook has been fooling its users and sends them a link to a “download tool” where you can download a small fraction of your data (less than half of the data categories Facebook is holding). If you did not receive more information by Facebook, you should file a complaint with the Irish Data Protection Commission to ensure that your right to access all files is enforced. All the details below at “Step 2”.

2nd Step: File a complaint with the Irish Data Protection Authority
Got the Link to the “download tool”? Facebook has 40 days by law to send your data to you, but right now Facebook is sending back e-mails in minutes that only refer to the “download tools”. If you got this e-mail you can make a complaint right after receiving it (you don’t have to wait for the 40 day deadline to pass).
E-Mail to the Irish Data Protection Commissioner You can send an informal complaint to the Irish Data Protection Commissioner.
Note: To streamline the process we would suggest to use the provided form.
>> via E-Mail: - A complaint (form) AND - A copy of the e-mails you received from Facebook to info@dataprotection.ie
Forms to print an scan
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Word (.docx)
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PDF
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Forms you can fill out on you computer
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Word (.docx)
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PDF
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OR
>> via Online-Form Alternatively you can fill out the Commission's online form. You should clearly indicate the date of your access request.
NOTE: If the Irish Data Protection Commissioner is denying to do his job!
The Irish DPC hase moved towards sending users a “standard e-mail” that simply ignores the complaints. You should ask the DPC to make a “formal decision” on the complaint. If the Irish DPC is not making a formal decisionyou should make a complaint to the EU, because of non-enforcement of EU law.
>> More Information on how to make a complaint here!

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